Privacy Policy

At Tektolabs, protecting your privacy is important to us. This policy describes how we collect, use, disclose, and safeguard your personal information when you make inquiries about our IoT and software services or otherwise interact with us.

1. Parties & Scope

This policy applies when you (“you”, “User”, or “Visitor”) interact with Tektolabs through our website, contact forms, email, or other communication channels. It governs how we collect, use, store, and share your personal data in that context.

2. Information We Collect

We only collect personal information that you voluntarily provide when making an inquiry or contacting us. This may include:

• Name
• Email address
• Message or inquiry details (description of your request, project, etc.)

We may also collect usage or technical data passively (e.g. IP address, device type, browser type) when you visit or interact with our website. This helps us understand how visitors use our site and improve user experience.

3. How We Use Your Information

We use your data for the following purposes:

• To respond to your inquiries and communicate with you
• To provide requested services or information
• To maintain, evaluate, and improve our site, processes, and offerings
• To monitor and protect against fraud, spam, abuse, or other malicious activity
• To send you updates, announcements, or marketing content if you opt in (you may always unsubscribe)

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers or subprocessors who assist us (e.g. email deliverability, analytics, hosting). They are contractually obligated to protect your data.
• With your consent or direction.
• When legally required (e.g. to comply with law enforcement requests, court orders, or regulation).
• In connection with a business transition (e.g. merger, acquisition), where your data may be transferred to the successor entity, subject to this policy or a successor privacy policy.

5. Cookies, Tracking & Third-Party Tools

We currently minimize use of cookies and tracking tools. If we adopt third-party analytics, cookies, or embedded tools in the future, we will update this policy accordingly.

Generally:

• “Cookies” are small text files stored on your device to help identify your session or preferences.
• We may use third-party analytics (e.g. Google Analytics) to analyze traffic patterns. These services may use cookies or similar technologies.
• You may disable or block cookies via your browser settings; however, this may affect the functionality or appearance of the site.

6. Retention of Data

We retain personal information only as long as needed to fulfill the purposes for which it was collected, or as required by law, resolve disputes, enforce agreements, or for legitimate business reasons.

If you request deletion or termination of your data, we will erase or anonymize it unless legal obligations require retention. In such cases, we will limit access and securely store it.

7. Your Rights

Depending on applicable law, you may have rights such as:

• The right to access the personal information we hold about you
• The right to correct or update inaccurate or incomplete information
• The right to delete your data or request erasure (“right to be forgotten”)
• The right to object to or restrict processing in certain circumstances
• The right to withdraw consent (for processing based on consent) without affecting prior processing
• The right to lodge a complaint with a data protection authority

8. Security Measures

We implement technical, administrative, and organizational safeguards to protect your data from unauthorized access, alteration, loss or disclosure. Examples include:

• Encryption in transit (e.g. TLS / HTTPS)
• Access controls and authentication
• Regular security audits, updates, and monitoring
• Secure backups and restricted access

9. International Data Transfers

If your data is transferred or processed outside your country (for example, to service providers in other jurisdictions), we will take steps to ensure such transfers comply with applicable law and maintain adequate protection (e.g. standard contractual clauses, encryption, or other safeguards).

10. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated “Last Modified” date. We may notify you by email or through this site before major changes take effect.

Last Modified: 7 October 2025