Shipping Policy
For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only.
Orders are shipped within the timeline agreed upon at the time of order confirmation, subject to courier company or postal service norms. Tektolabs is not liable for any delay in delivery by courier companies or postal authorities. We only guarantee to hand over the consignment to the courier company or postal authorities within the committed time frame from the date of order and payment confirmation.
Delivery of all physical orders will be made to the shipping address provided by the buyer during checkout. Delivery of digital services (software, licenses, or IoT access) will be confirmed via the email ID provided at registration.
For any issues in receiving or utilizing our products or services, customers may contact our support team at basheeer.kalliyath@gmail.com or call +91 8086381098.
Last Updated: 7 October 2025